Robotic process automation (RPA)

Robotic Process Automation (RPA) is the latest technology. This technology is a necessary software with Artificial Intelligence (AI) and with machine learning capabilities.

RPA is helping to control the high-volume and repetitive tasks that previously required humans to perform these types of works or assignments. These tasks can include calculations, queries, maintenance of records, and transactions.

      Robotic Process Automation (RPA) is the computer code programs that replace humans performing repetitive rules-based tasks. It is cross-functional and cross-application macros.

Robotic Process Automation (RPA) is not walking, talking auto bots. It is not physically existing machines processing papers. Therefore, RPA is not itself Artificial intelligence or voice recognition and reply software.

What can RPA do:

  • Open emails or attachments.
  • You are logging into web/enterprise applications.
  • Scrape data from the web.
  • Connect to file system API.
  • Move files and folders from one place to another.
  • It can make calculations.
  • Copy or paste the date from one place to another.
  • Extract structured data from documents.
  • It can help data filling in forms.
  • Collecting social media statistics.
  • It can read data and write data in databases.

Types of Robotic Process Automation (RPA):

Following are the three types of Robotic Process Automation (RPA):-

  • Attended Robotic Process Automation (RPA):

           In this type of Robotic Process Automation (RPA) intelligent agents invoked by the users. The customers use it, and they are facing functions like customer service.

Attended RPA usually is using in contact centers. Visited RPA application working agents to improve productivity and quality.
It provides employees with real-time processing guidance and automates routine activities. RPA also associated with the process in a fast and accurate manner.

  • Unattended Robotic Process Automation (RPA):

          In this type of Robotic Process Automation (RPA) intelligent agents that perform tasks in the collection based on automatic/timed triggers.

Unattended automation is using to automate high-volume activities and processes fully. Unattended automation is generally leverage in task-heavy back-office environments.

However, some repetitive contact center processes give prefer to use unattended RPA completely. Unattended RPA runs on a dedicated workstation, server, web or mainframe.

  • Hybrid Robotic Process Automation (RPA):

         This type of Robotic Process Automation (RPA) is a combination of both previous types of Robotic Process Automation. In a hybrid model Attended and unattended RPA can also work together.
Some times we start A task with an agent and enable by attended automation, And it can kick-off unattended RPA to complete the process. Attended and Unattended RPA software can deploy without any modification to the applications or systems automation.

Different Advantages and Disadvantage of Robotic Process Automation (RPA)

This is a very common thing if there are any advantages of anything it also has some disadvantages. There are different Advantages and Disadvantages of Robotic Process Automation (RPA) are as follows:

 

Advantages of Robotic Process Automation (RPA):

There are some most powerfull advantages are as follows:

  • Flexibility:

          It does easy and flexible daily routine work in any organization like repeated tasks. Workers receive input, whether it is mail or any system notification.

In this response, they make changes in files. In this way, Robotic Process Automation (RPA) is doing all the works.

  • Ease of Integration:

          Robotic Process Automation (RPA) bots do not need to integrate with the other software. Because with the help of screen scrapping and previous integrations.

They can input the data and evaluate the output of all the Windows applications which are using in the organizations.

  • Profitability:

                         Robotic Process Automation (RPA), this technology is a profitable investment. This tech is using in high-level businesses to increase their profit. There are several benefits of RPA technology.

           We discuss in terms of cost-saving and revenue generation that not only increase the high volume of cost, but they do so quickly.

We take the observation of Blue Prism Commissioned that studied the two banks. That implement the latest tech RPA found that over three years, they intensely studied and they observe that the benefit of implementing RPA amounted to $ 34 million.

            The main point is this organization uses 600 Robots which automates the 400 business functions, at the cost of $15 million, with $49 million in net profit.

  • Traceability:

           As we know that every firm or organization save their data in the form of record. They record their every transaction information completely, like time, date and who’s to were sent it.

RPA technology provides the benefit of traceability as it follows the steps of procedure; it also documents each step as it executes.

And combined it with the platform of security, RPA provides the facility to monitor each activity of the organization at that real-time.

  • Efficiency:

              Robotic Process Automation (RPA) also brings the capability of freeing up the employees of an organization from the physical work and let them focus on tasks like thinking, communicating, and problem-solving.

  • Rapidly:

             RPA technology works quicker than the human; it is also the benefit of RPA. It does not forget the steps of the procedure that decreases the chance of mistake, which saves time.

For example, in an organization, the employees complete a task in two days, but the RPA correctly is done this task in 30 minutes.

Disadvantages of Robotic Process Automation (RPA):

There are some disadvantages to Robotic Process Automation (RPA).

  • Fewer Job opportunities:

                As we know, it’s the age of technologies; almost all organizations are use RPA technology.

That’s why there are fewer opportunities for jobs that are available. Organizations choose RPA except for human power, so the majority of humans are jobless. That makes society unbalance, which makes the poor poorer.

  • Hiring Skilled Persons:

                                          Those candidates are selected for the jobs in any organization who are skilfull as we know this is the world of technology. All organizations are computerized based on RPA TECH.

        That’s why skilfull persons who know about the technologies. So they arrange or manage the Robots for a long time. It creates the insolvency in the society. Unskilled persons are always jobless.

  • Initial investment Costs:

                                               It is the biggest obstacle that decides whether to select or not the Robots in an organization. This thought scared the organizations if we invest in RPA technology, and it does not give profit then what we do?

That’s why many organizations feel hesitation to adopt technologies. That becomes the biggest hurdle in the way of the success of the latest technologies.

What are the Uses of RPA?

                          Robotic Process Automation (RPA), a technology that is merely using in automate the routine work, automates tasks and reduces costs and errors.

Some top uses of RPA technology in real-world are as follows:

  • Report Aggregation: 

Its task is time-consuming that takes much time for employees, especially of finance employees and accounting employees.

Particularly at the end of a month, quarter or year when all hands on adorn are frantically compiling information.

Robotic Process Automation (RPA) technology can automate the combining and aggregating of data in a fraction of the time, leaving bandwidth and brainpower to act effectively that provide. The information for a clear or in-depth perception of the situation.

  • User Setup and Configuration:

We discussed employee recruitment from the HR department above. For example, in the IT department, someone has to add or conduct and configure a new user so that new hiring employees can log in to their computer, email, network, etc.

So, RPA automates this process so your staff can focus on higher-value tasks in the backlog. RPA automates this process every time without missing any step.

The human can forget to log out of the accounts that may cause damage to their personal information of their staff or organization account.

  • Order Processing:

The ordering process is time-consuming that takes much time in manual tasks like address verification, data entry, printing the invoice and shipping label, and updating store inventory and reordering if your stock is low or about to short.

Therefore, RPA can automate and manage this process as being a software robot. It is not a physical  Robot. With the help of RPA, your order is safely reached you without any problem or mistake.

Robotic Process Automation (RPA) uses in Daily life:

Here we discussed some examples of this technology is used in our practical experience are as follows:-

  •  Online shopping:

                                  Nowadays, online shopping from different websites is ubiquitous. We purchase various items like grocery to electronics, even everything of daily life through online shopping. That makes our life easy and reliable. But have you thought about it how all this process is done?

It’s the role of RPA. Therefore, this technology is used in online shopping to give the order to take the order; all procedure is done through different steps, which is done through the latest technology RPA.

  • Data transfer among different Systems:

                                                                                    Nowadays, organizations use Robotic Process Automation (RPA) solutions which make their work easy and save time from managing their useful data restorations.

These processes are automatically done with the help of RPA solutions. RPA also used in our daily life to transfer data from one place to another or text others.

All the information of source and destination and also the required credentials, the entire task is fully automated. Even checking and monitoring of the whole process is also done by the Robotic Process Automation tool.

One requirement of human intervention then the only human task generate. For example, nowadays Whatsapp and other apps like this work through RPA, which are using in mobile phones.

  • Form processing:

                                     Almost all organizations/companies like schools, colleges, hospitals, etc., have to process forms for preparing the previous database in their system. Therefore, form processing is usually an inevitable process for further investigation for this paper-based proof is essential for the surety.

These kinds of processes can be automated by the use of Robotic Process Automation (RPA) tools, which makes it easy and comfortable.

Here the reading of forms, data entry based on these forms, further processing of these forms and everything is taken care of by Robotic.

Process Automation (RPA) tool that saves your time and does these tasks in a few minutes, which are done by the employees in hours.

History of Robotic Process Automation (RPA):

                                                                                                             RPA made up of a combination of different technologies, brought together under one toolkit to deploy and when needed for different automation goals.

           The first step towards the invention of RPS was Machine learning (ML), which was invented by Arthur Samuel in 1959, who is the pioneer in the field of artificial intelligence at that time who was working for the infamous company, IBM.

  • RPA During the 1960s:

                              The exploration in ML allowed computers to do different types of exciting and useful things; approved the programs that conduct complexity, language-based tasks such as translation and text summarization.

However, there were some limits on how computers could process languages. Therefore, this naturally guides the development of Natural Language Processing (NLP).

Also, this field of science, which begins in the 1960s, combined artificial intelligence with the interactions between computers and human languages.

In addition, the main focus of Natural Language Processing (NLP) was to help in understanding computers and process human languages more accurately.

The computers do not have the same understandings of natural languages that humans easily understand. Therefore, Computers do not know what a person is saying, so Natural Processing Language (NPL) is dedicating to the solution to this problem.

Now a day’s NPL used for the aspects of both Machine Learning and Natural processing Languages, and as Robotic process Automation (RPA) grows. It is likely to incorporate even more elements of these two developments.

  •  RPA During the 1990s:

                                    During the 1990s, technologies progressed further towards the establishment of Natural Processing Languages (NPL), there were a few more key developments.

First of all, screen scraping software introduced, which is a big leap towards the creation of Robotic Process Automation (RPA).

          Therefore, This technology can use to extracting the data from programs, documents, and websites, which is something that RPA draws heavily.

                  In addition, During the 1990s, it also saw the broadcasting of technology which was most closely resembles Robotic Process Automation (RPA).

It was in that decade which workflow automation tools were released and Artificial Intelligence (AI) broadcasting in its early childhood; all of these helps in the invention of Robotic Process Automation and leads for it and make it easy.

 RPA During 2000:

                              With the help of all the previous inventions in the early 2000s, the first simple Robotic Process Automation (RPA) introduce to the word.

RPA is developing the latest technology, but if we briefly studied the previous technologies. We realize that it is just only the improving way of these previous technologies like artificial intelligence, screen scraping, and workflow automation.

It is the new level of these technologies and advancing their significant.